Welcome to One Love Africa which is operated by Afro Scandinavia. The following are the rules or “Terms” that govern use of the One Love Africa (“Site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. One Love Africa reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, One Love Africa may terminate your use of the Site, bar you from future use of the Site, cancel a ticket order, and/or take appropriate legal action against you.
Permitted Use
You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by One Love Africa to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by One Love Africa to do so. The content and software on this Site is the property of One Love Africa and/or its suppliers and is protected by Swedish. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.
Disclaimers
One Love Africa does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any content, search or link on it. The Site and its content are delivered on an “as-is” and “as-available” basis. One Love Africa cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. One Love Africa disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. One Love Africa will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. One Love Africa makes no guarantee of any specific result from use of this Site or use of the One Love Africa service. One Love Africa disclaims any and all liability for the acts, omissions and conduct of any third party users, One Love Africa users, advertisers and/or sponsors on the Site, in connection with the One Love Africa service or otherwise related to your use of the Site and/or the One Love Africa service. One Love Africa is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to One Love Africa. One Love Africa may investigate the claim and take appropriate action, in its sole discretion.
Trademarks
One Love Africa logos as well as all logos associated with ‘AfroNation’ and design found on this site are registered trademarks of One Love Africa. One Love Africa‘s trademarks may be used publicly only with the written permission of One Love Africa.
Ownership of Materials
All materials on this Site are copyrighted and are protected under treaty provisions and world-wide copyright laws. One Love Africa’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without One Love Africa’s written permission. Except as expressly stated in the limited licence provision of these terms and conditions, One Love Africa does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.
Copyright Policy
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a licence, express consent, valid defence or fair use exemption to do so. In particular, users who submit content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the content they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access the Site prior to that time if we believe that the alleged infringement has occurred.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. One Love Africa has no control over these sites or the content within them. One Love Africa cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. One Love Africa does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against One Love Africa for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us and we will investigate your claim and take any actions we deem appropriate in our sole discretion.
Prohibited Content
The following is a partial list of the kind of content which is illegal or prohibited on the Site. It includes content that: is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors; harasses or advocates harassment of another person; involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”; promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous; promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page); displays pornographic or sexually explicit material of any kind; provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18; provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses; solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
Offline Conduct
Although One Love Africa cannot monitor the conduct of its users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.
No Commercial Use
No area of this Site may be used by our visitors for any commercial purposes. You must obtain One Love Africa’s prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from use of the Site. We reserve the right to block access to this Site or One Love Africa’s other services, or to cancel a ticket order or ticket with respect to any person who is known or reasonably believed to be: a) acting unlawfully, or breaching these Terms, or infringing One Love Africa’s rights; or b) associated with any person who is known or reasonably believed to be acting unlawfully, or breaching these Terms, or infringing One Love Africa’s rights. Breaching any terms on the Site will be deemed to be a breach of these Terms.
Access and Interference
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of One Love Africa. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of One Love Africa.
Unauthorised Use of the Site
Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.
Violation of the Terms
You understand and agree that in One Love Africa’s sole discretion, and without prior notice, One Love Africa may terminate your access to the Site, cancel a ticket order or exercise any other remedy available and remove any unauthorised user content, if One Love Africa believes that the user content you provided has violated or is inconsistent with these Terms violated the rights of One Love Africa, another user or the law. You agree that monetary damages may not provide a sufficient remedy to One Love Africa for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. One Love Africa may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. One Love Africa is not required to provide any refund to you if you are terminated as a user because you have violated these Terms.
Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will One Love Africa be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if One Love Africa has been advised of the possibility of such damages.
Disputes
This site is controlled and operated by One Love Africa from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in Jönköping, Sweden without regard to its conflict of law provisions.
Indemnity
You agree to indemnify and hold One Love Africa, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.
OUR COMMITMENT TO YOU
You are at the heart of everything we do. Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control. We’ve done our best to make our explanations short and easy to understand. If we ever make any major changes to our privacy practices, we’ll let you know. If necessary, we’ll also ask for your permission.
OUR PRIVACY PROMISE
Watch our video to find out more about our commitment to maintaining your trust.
PRIVACY NOTICE
Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you: purchase a ticket to one of our events, we will use the information you provide us to fulfil our obligations to you in delivering that service, and, where you’ve told us to, keep you up to date about other events that may be of interest to you; and when you browse our sites, we use cookies to tailor your experience and hopefully provide you with a seamless experience. Your choices and rights under each scenario are explained in more detail below.
What information we have and where we collect it from
We collect and store different types of information about you when you create an account, buy tickets, contact us, and use our websites, apps and social media. Learn More
How we use your information
We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law. Learn More
Who we share information with
We may share your information with the Event Partner(s) – such as the artist, promoter, record label, team or venue) – as well as other third parties associated with the service provided. Learn More
Your choices and rights
Among other rights, you can choose whether to receive marketing from us. You also have the right to access the information we have about you. Learn More
How we look after your information
We’re always taking steps to make sure your information is protected and to delete it securely when we no longer need it. Learn More
Questions and feedback
If you have any questions or feedback about this notice, or how we handle your information, get in touch with us. Learn More
What Information We Have & Where We Get It
When you create an account, purchase a product from us (such as a ticket, or merchandise), we will collect your contact and billing information. When you purchase tickets to one of our events, or an event for which we are a co-promoter, we will receive your information from ticket agents used to sell tickets for our promoted and co-promoted events, or the venues we hire to put on the event. This includes your name, contact details and ticket purchase information, such as number of tickets bought and seat number(s). When you attend one of our events, we may collect your information via (i) video surveillance cameras (we use signs where such cameras are used), (ii) from our free Wifi (if you register to use it) and, if available, via cashless payment wristbands which can be used to access events and to make purchases onsite at the event. When you use our websites or apps, we collect information such as the browser and device you’re using, your IP address, your location, the site you came from, what you did and didn’t use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see our Cookies Policy. When you use a social media feature within our website or apps, and you post to social media platforms, the social media site will provide us with some information about you. If you have accessibility requirements, we want to make sure you have the best experience when attending events. To do this, we need to collect details of your requirements (which may involve you providing information about your mental or physical health). In the few instances where we collect personal information from children, we always seek parental consent and will only ever collect such information for the purposes specified when we collect it. We use suppliers who collate geodemographic data which assists us in better personalising our services to you. If you’d prefer that we do not do this, see the ‘Your Rights & Choices’ section below.
How We Use Your Information & Why
This section explains how we use your information and the legal basis on which we use it. 1. For the performance of our contract with you We use your information when you enter into a contract with us (for example to buy merchandise or a ticket) so we can:
- process your order
- take payment, and
- provide you with customer support
2. For our legitimate business interests To conduct market research and analysis which helps improve and customise our products and services. For our marketing purposes, unless your consent is required for such marketing. To send you customer service emails including booking confirmations and event reminders. To prevent or detect unlawful behaviour, to protect or enforce our legal rights or as otherwise permitted by law. For example, making sure tickets get into the hands of real fans. As such, we may use your information to prevent ticket touting, misuse of our intellectual property (e.g. our or our Event Partner’s brands), fraud, or other crimes. To create a profile about you to help us personalise our services to you. For example, if you purchase tickets to pop events and you have consented to our marketing, we will inform you about other pop events we think you might be interested in. 3. About your personalisation settings We can give you more of what you want when we know you better. To make sure our messages and website are relevant to you, we create a user profile with the information we know about you and how you use our services.
How to turn off personalisation
Simply turn off “Allow personalisation” in your account settings. We’ll stop any personalisation and only use your data for essential services, such as screening for fraud.
What happens if you turn off personalisation?
We will no longer use your data to determine what you might be interested in. This means you won’t get any personal recommendations and any newsletters you’ve subscribed to will be generic (although if you’ve asked to receive alerts about specific artists or venues, you’ll still receive these). We will still perform profiling activities where we need to do so to deliver our services to you, for example for fraud screening purposes and where you specifically request we do so such as by favouriting an artist.
Is turning off personalisation the same as turning off cookies?
No, they’re separate. To control your cookies settings, you can use our cookies consent tool. See our Cookies Policy for more information. To ensure the security of our and our Event Partners’ operations.
Where you’ve given your consent
To contact you with information or offers regarding our upcoming events, products or services – this may be via email, via push and web notifications, via SMS, or social media platforms. You can change your marketing preferences at any time, see “Your choices and rights” section below. To provide you with location based services – like through our festival apps which allow you to see yourself on the map so we can use your location to send you push notifications about what’s going on around you. To conduct crowd management analytics – some of our apps use crowd management software so we can see how many people are at a particular stage, or when the busiest times at the bars are. This helps us more efficiently allocate our resources. We turn this on shortly before the festival or event, and turn it off shortly after so we’re not tracking devices when we don’t need to. To deliver tailored advertising and marketing communications on our websites and apps (see our Cookies Policy for more information. To process your health data to meet your accessibility requirements, where specifically required and explicit consent is provided.
Who We Share Your Data With & Why
Within the One Love Africa who provide services for us such as marketing, profiling, reporting and technical support. Our third-party service providers (sometimes known as data processors) such as cloud computing providers who provide the IT infrastructure on which our products and systems are built. Our co-promoters or event partners that organise or provide the specific services at an event (in accordance with their privacy policy). Third parties who provide goods and services purchased by you (e.g. merchandise) so that they can process and fulfil your orders. Government agencies or other authorised bodies where permitted or required by law. Any successor to all or part of our business.
Your Choices & Rights
Your choices Where you have given us your consent, you can withdraw it by doing the following. To stop receiving our marketing you can change your preferences within your account, follow the unsubscribe instructions in any of the emails we send you or contact us and we will do it for you. To opt out of the use of cookies and tracking tools, please see our Cookies Policy To opt out of location tracking and push notifications, you can change the settings on your device or keep your location off. To stop web push notifications, you will need to use your browser settings. To object to personalisation you can change your preferences within your account. If this option is not available you can contact us and we will do it for you Your Rights You also have rights over how your personal information is used including:
- The right to object to our processing of your data
- The right to request that your information be erased or restricted from further use
- The right to request a copy of the information we hold about you
- The right to correct, amend or update the information you have given us (where you have an account with us you can also do this by logging in and updating your information)
- The right to contest any automated decision we make about you. An automated decision is a decision taken without any human intervention which has legal consequences (e.g. credit checking). We don’t typically carry out automated decision making but, if we do, we will make it clear where such decisions are being made
- To exercise any of the above rights please contact us at hello@afronation.com. Please note that whilst we will carefully assess every request we receive, your rights may differ according to your place of residence and we may not always have to comply. When this happens, we will explain why
Looking After Your Information
We have security measures in place to protect your information. The security measures we use will depend on the type of information collected. We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes, in line with our company policies. As a part of a global group of companies, we rely on shared services, some of which are located outside of Europe. At the same time, when world-class acts are touring, in order to provide you a seamless experience, your information may be transferred internationally. When transferring information in this way, there are strict rules in place to ensure your data is still protected to a high standard. Where we do this, we will ensure that appropriate safeguards are put in place. Where your information is transferred outside of the European Economic Area, we will use one of the mechanisms listed below.
- Standard Contractual Clauses approved by the European Commission
- EU-US Privacy Shield
- Binding Corporate Rules
- Binding Corporate Processor Rules
For more information, or to get a copy of the relevant documentation please contact us.
When you use our sites (including mobile sites or mobile apps), we and third-party organisations may collect information by using ‘cookies’ and other technologies (for simplicity we refer to all such technologies as ‘cookies’).
For a list of the companies which use cookies and how they use them please access our Cookie Consent Tool. This is always available at the bottom corner of our sites.
When visiting our sites, creating an account or when you buy tickets, you agree to us and third-party organisations using cookies in line with your cookie settings. You can use the Cookie Consent Tool to change your preferences at any time. For information about how your personal information is used please see our Privacy Policy
What are cookies?
A cookie is a small text file—containing small amounts of information— that passes to your computer through your web browser so that the website can remember who you are.
The length of time a cookie will stay on your computer depends on whether it is a persistent or session cookie. Session cookies are temporary cookies that stay on your computer until you leave the website. Persistent cookies stay on your computer after you have finished browsing until they expire or are deleted.
A pixel tag or sometimes called a web beacon is an invisible image with a line of code which is placed within an email message or on a web page. Cookies can either be categorised in to First or Third Party cookies. “First Party Cookies” are cookies that WRG Management places on your device whereas “Third Party Cookies” are cookies that another party controls but are placed on your device when you visit our site. For example, we use Google Analytics cookies to gather information about the user experience on our website.
What are cookies used for?
Cookies can be put into one of the following categories: strictly necessary; analytics, functionality and advertising cookies. The table provides more information about each category.
Essential Cookies
These cookies are essential to make our website work. They enable you to move around the site and use its features. Necessary services, like the ability to access secure areas cannot be provided without these cookies.
For example, keeping you logged in during your visit. Without these cookies the site might forget you and you’d have to constantly log back in. When you buy tickets, cookies make sure they’re still in your shopping basket when you get to the checkout.
Analytics Cookies
These cookies collect information about how people use our site, such as which pages are most frequently visited, and how people are moving from one link to another. Information collected on our open site are grouped together with information from other people’s use of our site on an aggregated basis. If you have logged into the client portal we may associate information from the cookies with your account. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
Functionality Cookies
These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name (but not your password), they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customize.
Advertising and Marketing Cookies
These cookies are used to deliver marketing and advertising message that are tailored to you based on what you have browsed, purchased or shown interest in. We use these cookies in conjunction with third-party organisations who provide tools that enable us to group you with other users to target these messages and adverts. For example, when you browse our websites or apps, add tickets to your basket or make a purchase you may subsequently see adverts or messages for these or similar events. This could include an advert on Facebook, search results in Google or an email from us reminding you still have tickets in your basket. All third parties we work with conform to online behavioural advertising (OBA) industry standards to ensure you are not personally identified and you have the options to opt out in the future.
How to manage cookies from this site
In addition to our Cookie Consent Tool, most browsers will enable you to manage your cookies preferences e.g. have the browser notify you when you receive a new cookie or use it to disable cookies altogether. If you do decide to disable or delete these altogether some sites won’t work as well as they rely on cookies to provide you with the service, you have requested. If you do decide to disable or delete them altogether some sites won’t work as well as they rely on cookies to provide you with the service you have requested (see Strictly Necessary Cookies, above)
If you do not wish to allow us and third-party organisations to use cookies within our emails, such as pixel tags, the best way to do this is not to enable images when you view our emails. In other words, only view the plain-text of the email. Some web browsers and email clients have settings or extensions available to disable/block such cookies such as Gmail.
Changing browser settings
You can change your browser settings to limit which cookies can be set. These settings are usually found in the ‘options’ or ‘preferences’ menu for your browser.
Further information can be found here, or in the ‘Help’ menu of your browser:
Cookie settings in Internet Explorer
Cookie settings in Chrome
Cookie settings in Firefox
Cookie settings in Safari
Updates to this policy
We may update this policy from time to time, please check back regularly for amendments.
What are the festival dates?
The festival begins on 1st September and will runs till the 2nd of September 2023.
Where is the festival?
Röda Sten, Gothenburg
What age do I have to be?
One Love Africa Music Festival is open for all from the age of 15 years. However you have to be 18+ to get access to area To purchase alcoholic beverages at the festival. You will have to present an ID
What are the festival times?
Set times and day-by-day breakdowns will be revealed before the festival begins. Keep up to date by signing up to the mailing list or following us on Instagram.
VIP Tickets
Single day Tickets
Family Tickets
Early Bird Tickets
The festival area will be open from 16:00 and close by 00:00
